We offer refunds and/or exchanges within the first 30 days of your purchase, with original labels, and most carry their purchase receipt (15 days for products on sale).
If 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.
Your item must be unused and in the same condition as you received it with the original packing.
Shipping costs are non-refundable! If you receive a refund, the initial shipping cost will be deducted from your refund.
1. Notification of nonconformity should be done within the 30 days delay by e-mail to:
2. Delivery or drop-off should be done at the studio :
10 Rue Sainte Anastase
3. Once the item reception has been confirmed and its condition validated by our team, reimbursement will follow the same way the purchase was initially made.
Please count a 3-7 days delay for any banking transaction, 5-7 while international.
We aim for sustainability. The lower the returns, the less we pollute our planet!